LIVE NATION NEWS
General Terms and Conditions
General Terms and Conditions
1. General Provisions
1.1. These General Terms and Conditions ("GTCs") comprise general terms of participation in an event organized by Live Nation Sp. z o.o. ("Organizer") and constitute a part of the agreement between the Organizer and the event participant.
2. Scope of Organizer's obligations, cancellation and rescheduling of event
2.1. The Organizer is obliged to ensure that the participant has a valid ticket allowing entry and participation in the event specified on the ticket. The Organizer is also obliged to provide organizational backup for the event and to ensure that the event is undisturbed.
2.2. The Organizer is authorized to cancel the event without previous notice for reasons that are out of the Organizer's responsibility. In such case the ticket holder shall have the rights provided by the relevant provisions of law.
2.3. The Organizer has the right to reschedule the date, place and change the program of event for important reasons, i.e. national mourning, unfavourable weather conditions that make it impossible to run the event, illness, indisposition or another objective reason concerning the artist that is out of the responsibility of the Organizer and that makes it impossible for the artist to perform and cases where rescheduling is necessary to ensure security, health or life of people or property or necessary to ensure undisturbed and comfortable participation in the event. In such circumstances, in case of rescheduling of date, place (with the exception of change of place within the same locality) or change of the supporting artist, the ticket holder shall have the right to return the ticket before the event in return of the amount specified on the ticket.
2.4. Where a ticket holder has the right to return the ticket in return of the amount specified on the ticket, the ticket holder should request the return of monies in the place of ticket purchase, with no undue delay after receiving information on the event cancellation and in case of rescheduling of date, place or change of program of the event under section 2.3. above, before the event has commenced. In each case the refund will be made if the request for ticket refund is made within six months from the initial date of event.
3. Security of event
3.1. The Organizer reserves the following rights:
(a) To refuse a ticket holder entry to event for security reasons.
(b) To request, for security reasons, that the ticket holder leaves the event and to take adequate steps that the request is obeyed. This is applies in particular where the participant disturbs public order, behaves aggressively or infringes the GTCs.
(c) To refuse entry to event to those ticket holders that are armed or wear metal-ended shoes or bring any other dangerous objects.
(d) For security reasons, to change participant's sitting/standing place to another one. The ticket holder shall be reimbursed the ticket cost difference. The ticket holder shall also have the right to give up participation in the event in return of either the whole or part of the ticket amount.
3.2. It is forbidden to bring and use cameras, camcorders, tablets, laptops, selfie stick or any other audio-video recording devices at an event. The Organizer offers a deposit location for such devices at the cost of PLN 50.
3.3. It is forbidden to bring and use laser indicator, alcoholic beverages and intoxicants at the event.
4.1. Participant may be exposed to strong sound that can cause hearing damage.
4.2. Official programs and gadgets can only be purchased at the event.
4.3. The purchased ticket is to be regarded as Organizer's individual consent to enter the concert which may be withdrawn at any time for security reasons. This authorizes only to entire or partial reimbursement of amount printed on the ticket, depending whether the consent has been withdrawn before or during the concert.
4.4. The ticket cannot be used for any advertising or promotion (including contests and lotteries) or for any other trading purposes.
4.5. Resale or attempt to resell the ticket for a higher amount than the amount printed on the ticket or use for unauthorized promotion annuls the ticket The Organizer provides for a refund of the amount printed on the ticket, less the amount of the service charge, to the holder of the annulated ticket. The service charge paid upon buying the ticket will not be subject to the return. The refund of the value of the ticket, less the amount of the service charge, is possible on the written request delivered to the Organizer together with the annulated ticket and the evidence of purchase. However, the Organizer reserves the right to prevent organized attempts of illegal activity described in the first sentence of this section. As a result, the purchase of a big number of tickets for the purpose of financial profit associated with resale or attempt to resale at a price higher than printed on the ticket or use in unauthorized promotions could result in annulation of the ticket without refund of the ticket price as well as the criminal liability described in the Article. 133 of the Polish Code of Petty Offenses.
4.6. The ticket is only valid with a control coupon and authorizes for a single entry to event.
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